PRIVACY POLICY

1. Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation
• Create an account for our services
• Contact us via phone, email, or our website
• Sign up for our pickup and delivery services
• Submit a contact form or inquiry

This information may include your name, email address, phone number, business name, service address, and billing information.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our dry cleaning and laundry services
• Process and fulfill your service requests
• Communicate with you about your account and services
• Send you service updates and promotional materials (with your consent)
• Improve our services and customer experience
• Process payments and maintain billing records
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, delivery partners).
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Restricted access to personal information
• Regular security assessments and updates
• Employee training on data protection practices

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request restriction of processing

To exercise these rights, please contact us at info@mdcleanersnyc.com or call us at (914) 299-2200.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: