FREQUENTLY ASKED QUESTIONS

MD Cleaners is NYC's premier wholesale dry cleaning specialist with 50+ years of experience. We serve all five boroughs of New York City (Manhattan, Bronx, Brooklyn, Queens, Staten Island) and the entire Tri-State area including New Jersey and Connecticut, with free pickup and delivery.

We service all five boroughs of New York City — Manhattan, Brooklyn, Queens, the Bronx, and Staten Island — as well as the entire Tri-State area including Northern New Jersey and Southern Connecticut. Our daily routes cover every major neighborhood.

Our pricing is competitive and varies based on volume and service type. We offer wholesale rates for businesses and property management companies, with flat-rate and fixed-rate pricing options available. Residential services are priced per item with volume discounts available. Contact us for a custom quote tailored to your needs.

Yes! We provide free dry cleaning pickup and delivery throughout Manhattan including the Upper East Side, Upper West Side, Midtown, Tribeca, SoHo, Chelsea, Gramercy Park, and the Financial District. We also serve Brooklyn, Queens, the Bronx, and Staten Island with complimentary pickup and delivery service.

Our standard pickup and delivery hours are Monday through Friday, 7:00 AM to 7:00 PM, and Saturday, 9:00 AM to 5:00 PM. We offer flexible scheduling including early morning and evening time windows to accommodate your schedule.

For residential customers, we have a modest minimum order requirement. For commercial and wholesale accounts, we customize pickup schedules based on your volume and needs. Contact us to discuss your specific requirements.

We provide comprehensive hotel laundry services including staff uniform cleaning, guest garment care, linen cleaning, and towel services. Our wholesale programs are designed for luxury hotels, boutique properties, and hotel groups across NYC and the Tri-State area, with daily routes and inventory management.

Absolutely! We specialize in uniform cleaning for doormen, security officers, concierge staff, and building personnel. Our badge-safe pressing ensures insignias, patches, and epaulettes remain intact while delivering crisp, professional results for your team.

Yes, we provide specialized care for wedding dresses, designer garments, and luxury fabrics. Our experienced team understands the unique requirements of high-end clothing and uses expert techniques to preserve and protect your valuable garments. We also offer wedding dress preservation services.

We serve a wide range of businesses including hotels and hospitality, property management companies, security firms, restaurants, healthcare facilities, theaters and performing arts, corporate offices, and more. Our wholesale programs are customized to meet the specific needs of each industry.

Yes, we specialize in wholesale dry cleaning and laundry services for businesses of all sizes. Our commercial accounts receive volume-based pricing, consolidated billing options, dedicated account managers, and customized service programs tailored to your operational needs.

Absolutely. We regularly service multi-location businesses including property management portfolios, hotel groups, and retail chains. Our route optimization and consolidated billing make managing multiple locations simple and cost-effective.

Standard turnaround is typically 24-48 hours depending on volume and service type. We offer rush service when needed and can customize pickup and delivery schedules to meet your operational requirements. Many clients opt for daily or multiple-times-per-week service.

We accept cash, credit cards, and checks. For commercial accounts, we offer flexible payment terms including Net-30 and Net-60 invoicing, as well as purchase order support. ACH payments can also be arranged for recurring commercial accounts.

Yes, we offer both flat-rate and fixed-rate pricing options for commercial accounts. This allows businesses to budget more effectively with predictable monthly costs. Contact us to discuss which pricing structure works best for your needs.