FREQUENTLY ASKED QUESTIONS

Bulk dry cleaning keeps your operation running without disruption. If you're managing uniforms, linens, or staff garments across multiple employees or locations, doing it in-house wastes time, wears out fabrics faster, and creates inconsistency. A commercial partner like MD Cleaners processes high volumes on a reliable schedule so your team always has clean, pressed garments ready — whether you run a hotel, a restaurant, or a doorman building.

It protects your brand image and saves money over time. Professionally cleaned uniforms and linens last 40–60% longer than items washed in-house, which lowers your replacement costs. For customer-facing businesses like hotels, restaurants, and luxury residential buildings, clean presentation directly drives better reviews, higher guest satisfaction, and stronger tenant retention. It's one of the highest-ROI operational investments you can make.

Regular dry cleaning handles individual consumer garments one at a time. Commercial dry cleaning is built for businesses — it handles high-volume orders, offers scheduled pickup and delivery routes, tracks inventory with barcoding, and provides consolidated billing across multiple locations. It's an entirely different operation designed for scale, speed, and reliability. MD Cleaners has specialized in commercial and wholesale dry cleaning for over 50 years.

Almost always, yes. In-house laundry requires equipment, maintenance, staff time, water, and energy costs that add up fast — especially in NYC where space and utilities are expensive. Outsourcing to a commercial cleaner gives you professional results, frees up staff to focus on their actual jobs, and typically costs less per garment than running machines yourself. Most of our clients see measurable savings within the first quarter.

If you're in New York City, yes. MD Cleaners provides free pickup and delivery across all five boroughs — Manhattan (including the Upper East Side, Upper West Side, Midtown, SoHo, Tribeca, Chelsea, and the Financial District), Brooklyn, Queens, the Bronx, and Staten Island. We also cover Northern New Jersey and Southern Connecticut. Our drivers run dedicated daily routes so your schedule stays consistent.

Yes. Most commercial accounts with MD Cleaners receive next-day or same-day service on standard items. We run dedicated daily routes across Manhattan and the outer boroughs, so turnaround times are built around business needs, not retail schedules. Rush service is also available when you need it.

Standard turnaround for commercial accounts is 24–48 hours depending on volume and garment type. Many of our hotel, restaurant, and property management clients receive daily service — we pick up in the morning and deliver pressed, ready-to-wear items the next day or sooner. We build the schedule around your operations, not the other way around.

Our pickup and delivery hours are Monday through Friday, 7:00 AM to 7:00 PM, and Saturday, 9:00 AM to 5:00 PM. We offer flexible scheduling with early morning and evening windows to work around your building access hours and shift schedules.

Most NYC hotels partner with a commercial laundry provider rather than handling it in-house. MD Cleaners runs daily routes serving luxury hotels, boutique properties, and hotel groups across Manhattan and the Tri-State area. We handle staff uniforms, guest garment care, sheets, towels, tablecloths, and napkins — with inventory barcoding so nothing gets lost and consolidated billing to simplify your accounting.

MD Cleaners specializes in uniform cleaning for doormen, concierge staff, security officers, and building personnel across all five boroughs. We use badge-safe pressing techniques that keep insignias, patches, and epaulettes intact while delivering crisp, professional results. Property managers love us because we handle the entire rotation — pick up, clean, press, and deliver on a reliable weekly or bi-weekly schedule.

Absolutely. Restaurant textiles — chef coats, aprons, tablecloths, napkins — deal with industrial-level grease and food stains that consumer-grade washing can't fully remove. Outsourcing to MD Cleaners means your kitchen staff focuses on cooking, not laundry, and your front-of-house linens always meet the standard your guests expect. We handle everything from neighborhood bistros to Michelin-starred kitchens.

MD Cleaners handles hospital scrub programs, lab coat cleaning, and medical uniform services for healthcare facilities across NYC and the Tri-State area. We follow strict hygienic processing standards that meet healthcare compliance requirements, offer department-specific color coding, and run flexible schedules for facilities that operate 24/7.

Yes. We provide specialized care for wedding dresses, designer garments, and luxury fabrics. Our team understands the unique requirements of high-end clothing — from delicate beading to vintage lace — and uses expert techniques to clean and preserve your garments. We also offer long-term wedding dress preservation services with acid-free packaging.

Pricing depends on volume, garment types, and delivery frequency. MD Cleaners offers custom wholesale programs rather than one-size-fits-all rate cards — higher volume means lower per-item costs. We also offer flat-rate and fixed-rate options so businesses can budget with predictable monthly costs. The best way to get accurate pricing is to request a free consultation so we can assess your specific needs.

Look for a provider with dedicated account management, inventory tracking systems, NYC-specific delivery routes, and the ability to scale with your business. Ask about turnaround times, how they handle peak seasons, and whether they offer consolidated billing for multi-property accounts. MD Cleaners checks all of these boxes and has been serving NYC's toughest industries for over 50 years — from single-location restaurants to property management companies with 30+ buildings.

Yes. MD Cleaners regularly services multi-location businesses including property management portfolios, hotel groups, restaurant chains, and security firms across all five boroughs and the Tri-State area. We optimize delivery routes across your locations, assign a dedicated account manager, and consolidate everything into a single monthly invoice so you're not juggling multiple vendors.

Getting started is simple. Request a free consultation or call us at (914) 299-2200. Our team will schedule a walkthrough to assess your volume, garment types, and delivery logistics. You'll receive a custom program with pricing based on your specific needs, and from day one you'll have a dedicated account manager as your single point of contact.

We accept cash, credit cards, and checks. For commercial accounts, we offer flexible payment terms including Net-30 and Net-60 invoicing, purchase order support, and ACH payments for recurring accounts. Everything is consolidated into a single monthly statement, even if you have multiple locations.

MD Cleaners has been serving New York City and the Tri-State area since 1976 — over 50 years of professional wholesale laundry and dry cleaning. Our main facility is located at 2220 White Plains Road in the Bronx, and we cover Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Northern New Jersey, and Southern Connecticut.